
Our Leadership
Meet The School Leaders
Running a school built from scratch around evidence takes a particular kind of leadership team. The Citizens leadership comprises the Senior Leadership Team, who run the school day to day, and the Board of Governors, who set the standards of education, child development, and venture building.
Senior Leadership Team
The Senior Leadership Team (SLT) runs Citizens day to day. They bring decades of experience across British, IB, and international education, and the conviction to build something different with it. The SLT shapes the curriculum, sets the academic standard, supports mentors, and holds the line on what learning at Citizens actually looks like.

Ursula Zeitouny
Managing Director of Operations
Ursula Zeitouny, originally from Brazil and later establishing roots in Lebanon, is a seasoned professional with a diverse background in hospitality management and education. She has a Bachelor of Arts in Business Administration with a specialized focus on Hospitality Management.
Ursula has had a diverse career and currently holds the position of Managing Director of Operations at Citizens School in Dubai, UAE steering the comprehensive operations of the school, overseeing admissions, marketing, IT, and procurement. Her dedication to effective communication has been instrumental in cultivating a positive and collaborative atmosphere within the institution.
Ursula’s journey includes impactful teaching experiences in Muscat, Oman, and Sharjah, UAE. Serving as a Kindergarten Teacher, she instructed in English, Arabic, and Math, leaving a positive impact on young minds. This teaching journey not only refined her linguistic skills but also instilled in her a profound appreciation for diverse cultures. She is committed to leveraging her diverse skills and rich experiences to make meaningful contributions to the fields of education.
Donal O’Callaghan
Vice Principal and Head of Secondary
Donal O’Callaghan, Vice Principal and Head of Secondary, brings a wealth of experience and knowledge to Citizens School. Having previously served as Senior Leader and Head of Secondary at a British Curriculum school in Sharjah, Donal is passionate about combining the best of British Curriculum with a real-world approach to learning.
With a background in research and development and experience teaching Geography, Biology, and Chemistry, Donal believes it’s vital for mentors to know their learners, understanding who they are, where they want to go, and what will motivate them to get there.
Beyond his professional career in education, Donal enjoys golf and playing rugby with the Sharjah Wanderers. He also loves to travel and experience different cultures, a passion he brings to his work with learners, ensuring everyone is heard and all are respected.
Donal is a dedicated educator committed to preparing learners to lead and inspire in the future. With a focus on learner empowerment, he’s looking forward to helping learners expand their horizons and reach their fullest potential.


Lucy Blanchard
Assistant Director of Learning and Project-Based Learning Leader
Now in her third year at Citizens School, Lucy Blanchard is a visionary leader and dynamic educator, known for blending innovation with a deep commitment to learner wellbeing. She began her Citizens journey as Head of Science and Year 4 Mentor, later stepping into the role of Curriculum Lead. Today, she serves in a dual capacity as Assistant Director of Learning and Project-Based Learning (PBL) Leader, while continuing to inspire in the classroom as Year 6 Science Specialist—a role that keeps her closely connected to learners’ day-to-day experiences.
Lucy has been instrumental in embedding PBL and design thinking into every corner of the curriculum, partnering with subject specialists to create rich, integrated learning experiences that develop adaptable skills, creativity, and future-ready mindsets. Her expertise in curriculum design and educational strategy is always anchored in a child-centred philosophy, ensuring every learner’s strengths, passions, and wellbeing remain at the heart of their growth.
Beyond the classroom, Lucy leads by example. A passionate triathlete, she models perseverance and resilience through competition. She is also the founder of a children’s charity and a devoted admirer of the UAE, embracing and championing its rich cultural values.
Board of Governors
The Board of Governors sets the standards Citizens School is held to. They bring vision and expertise across education, child development, and venture building, and an active role in shaping the school’s long-term direction. The Board reviews academic and operational performance, approves strategic planning, and ensures Citizens stays true to the vision it was built on.

Dr. Amani Batakji Chazy
Academic Governor
Dr. Amani Batakji Chazy is a distinguished Education Policy Expert, Researcher, and Advisor with over 20 years of experience in educational leadership, policy formulation, quality assurance, and curriculum development. Currently, she serves as the Education Policies Expert and Advisor to Her Excellency the Secretary General of the Education and Human Resources Council, Federal Government of the UAE.
Previously, Dr. Chazy was an Education Expert and Senior Bilingual Inspector at Dubai Knowledge, Government of Dubai, where she oversaw quality assurance, research for development and regulation, policy implementation, and educational project management.
Academically, she holds a doctoral degree in education policies and research, achieved while working full-time. Post-graduation, she has continued her research endeavors, publishing three manuscripts in double-blind international reviewed journals.
Her areas of expertise include educational policy development, strategic planning, leadership and management in educational settings, quality assurance, curriculum design, and educational research. Dr. Chazy is also skilled in higher education teaching, teacher preparation, language-policy planning, school leadership, and literacy curriculum review.
With a strong commitment to driving educational excellence and innovation globally, Dr. Amani Batakji Chazy leverages her extensive experience to foster progressive transformation in education.

Emily Konstansas
Safeguarding Governor
Emily Konstantas, the Global Founder and CEO of The Safeguarding Alliance, is dedicated to ensuring the safety of children and adults at risk worldwide.
With a focus on raising standards and professionalising the safeguarding sector, Emily passionately advocates for a global culture of safeguarding excellence.
Her academic background includes a Bachelor’s, Master’s in Law, and ongoing pursuit of a PhD in International Child Protection Law, and her impactful contributions to safeguarding legislation in the UK, including the advocacy for Della’s Law, have made her a recognised figure on national and international platforms.

Kim Popratnjak, MBE
Education Standards Governor
A highly focused and motivated educational practitioner, Kim Popratnjak has dedicated her career to the development and growth of students, regardless of background. With a passion for teaching cultivated from a young age, she earned a degree with honours and a Master’s degree, progressing through various leadership roles, including Head of Department, Head of Faculty, and Deputy Head.
Recognised for transforming a school from low-ranking to top 6%, Kim was awarded an MBE for services to education, showcasing her dedication, hard work, and success.
Described as a positive, driven, and student-centered leader, Kim brings a wealth of experience to her role, embracing new challenges with a clear vision for creative and future-thinking education.

Hind El Aoufi
Wellbeing Governor
Hind El Aoufi, an innovation and digital culture leader, has over 17 years of experience in strategy and management consulting, spanning Europe, the Middle East, and Australia.
As the leader of GHD’s D-Lab practice in EMEA, she drives innovation strategy, applied innovation, and cultural change, particularly focusing on digital transformation for the C-suite.
Hind is also a Co-Founder and co-CEO of youforher, a social enterprise dedicated to empowering women and protecting the planet, showcasing her commitment to holistic impact across people, planet, and profit.

Dr. Terence McAdams
Innovation Governor
Dr Terence McAdams is an experienced educational leader with a background in technology integration, curriculum development, and school innovation. Most recently, he has served as Vice Principal at Citizens School, focusing on digital literacy, problem-based learning, and enhancing teaching standards through interdisciplinary programmes.
In a prior senior leadership role, he led the development of award-winning programmes, including a machine learning initiative shortlisted for the 2022 ISC Digital Technology in Learning Award, and was instrumental in his school winning the ISC International School of the Year 2021. Additionally, he is an International Baccalaureate consultant, curriculum developer, and examination paper author, specialising in Computer Science.
With a Doctorate in Education, his research and publications emphasise the intersection of technology and pedagogy. Dr McAdams is also an accomplished presenter at international educational conferences and has authored several technical and educational texts.
Founder’s Message
A warm welcome to the prospective families of Citizens School!
It’s with immense pride and gratitude that I invite you to join us on this transformative educational journey we have embarked upon in the heart of Dubai.
The vision for Citizens School was born out of a deep desire to redefine the way we approach education, ensuring it aligns with the future’s ever-evolving demands.
Our commitment at Citizens is more than just providing textbook knowledge. It’s about cultivating a mindset that thrives in uncertainty, adapts to challenges, and seizes opportunities. Our children not just “students”, but lifelong learners, critical thinkers, and most importantly, responsible citizens of the world.
With the collaboration of our devoted team of mentors, we are on a mission to ensure our children are equipped with the tools they need to face tomorrow’s world. We emphasise hands-on learning, creativity, and an entrepreneurial spirit, all essential ingredients for success.
We thank you for entrusting us with your child’s future. Together, we will create a legacy of innovation, resilience, and excellence for generations to come.
Dr. Adil Alzarooni
Founder, Citizens School













