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  • About
    • About Citizens

      Who We Are

    • Our Leadership

      Our Leadership

    • Board of Governors

      Board of Governors

    • Our Learners

      Our Learners

    • Future Framework

      Future Framework

    • Curriculum

      Curriculum

    • Learning Environment

      Learning Environment

    • Learning Years

      Learning Years

    • Citizens Teams

      Citizens Teams

    • UAE Educational Mandate

      UAE Educational Mandate

  • Campus
    • Citizens Campus

      Citizens Campus

    • Greenhouse

      Greenhouse

    • Canteen

      Canteen

    • Hangout Hub

      Hangout Hub

    • Library

      Library

    • Music Room

      Music Room

    • Nursery

      Nursery

    • Padel Courts

      Padel Courts

    • Production Studio

      Production Studio

    • Social Gym

      Social Gym

    • Sports Facilities

      Sports Facilities

    • STEM Labs

      STEM Labs

    • Wellbeing Centre

      Wellbeing Centre

  • Programmes
    • Programmes

      Programmes

    • Sustainability

      Sustainability

    • Entrepreneurship Curriculum

      Entrepreneurship Curriculum

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    • Music

      Music Programme

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KHDA Registration and Admissions Policy

Admission and Transfer Guidelines

School Registration and
Refund Policy

New as per KHDA:

  1. Application Fee
    An application fee of AED 500 plus 5% of VAT is due at the time of submitting the application.
    For this year, Citizens has waived the application fee.
    This fee is:
  • Refundable if the school does not offer the student a place.
  • Non-refundable if the school offers the student a place but the student/parent chooses not to take it.
  • Not deductible from the total tuition fees to be paid if the student is offered and accepts a place.
  1. Registration Deposit (New Students)
    This registration deposit of AED 2,500 is payable after parents have accepted the school offer and wish to secure their spot at the school. The registration deposit is non-refundable and is deductible from the total tuition fees for the academic year.
  1. Re-Registration Deposit (Existing Students)
    This re-registration deposit of AED 2,500 is payable at the time of re-enrolment to the next grade and it guarantees a place for the following academic year. The Re-registration deposit is non-refundable and is deductible from the total tuition fees for the academic year.
    Please note, students who are unable to be registered with the Ministry due to missing documentation, or students with an outstanding fee balance, will not be able to be re-enroll for the next academic year.

Payment of Fees

  • The Application Fee is payable at the time of submitting the application and is charged to process the application of new students. Once the child receives a formal offer from the school, the registration deposit is charged to enroll the child and secure the seat.
  • If new students enroll at a school during the course of the academic year, the school can charge tuition fees starting from the beginning of the month of enrolment.
  • Schools can collect annual tuition fees in three instalments, due at the beginning of each term. The first term’s payment will be 40%, the second 30% and the third term 30% of annual tuition fees.

Refunds

  • In the cases of both existing and new students, the registration and re-registration deposits are not refundable. If a family is met with extenuating circumstances, that may include but are not limited to relocation to another country/Emirate or any other unforeseen reasons, they may contact the schools Admissions Office and discuss their situation.
  • In the case of refund, the school fees will be calculated as follows:
    • Tuition fees paid prior to the beginning of the academic year are refundable and only the registration/re-registration fees will be deducted.
    • If the student was enrolled in the school for two weeks or less, a month’s fees will be deducted.
    • If the student was enrolled in the school for a period ranging between two and one month, two months’ fees will be deducted.
    • If the student was enrolled in the school for more than a month, the full terms fees will be deducted.
  • The refund will be calculated from the start of the term and the date of the official request by the parent stating the intent of withdrawal and not the date when the student was absent. Being on the school register counts as days in school.
  • If paid with credit card or online, monies will be refunded back to the credit card. Cash payments will be refunded via cheque.

Admission to dubai’s private schools

General information and documents required for students entering Dubai’s private schools:

  • Students can only attend school in the new academic year if they are registered in the KHDA School System and their parents have
  • signed the Parent-School Contract.
  • Emirati students are only allowed to join schools offering the following curriculums: MOE, American, UK, International Baccalaureate,
    SABIS, French, German, Canadian, Chinese or Japanese.
  • Emirati students are not allowed to join schools rated “Weak” or below by the Dubai Schools Inspection Bureau.
  • Schools that choose not to admit a student of determination are requested to fill in the ‘Non-admission’ form and upload it on the
    KHDA system within 2 working days of declining the admission.
  • Students enrolled in UAE schools should have a transfer certificate from their previous school; this is a mandatory requirement for
    students in all grades.
  • New students from outside Dubai and entering Grade 2/Year 3 and above must have a transfer certificate from their last
    Grade/Year of enrolment. If this certificate is from another country, endorsements and ratifications must be provided according to
    the table below
If students are transferring from…This is what they’ll need on their transfer certificate:
Another emirate in the UAE or any GCC country1. School principal’s signature and school stamp
2. Attestation by the Educational Authority in that Emirate or attestation by the Ministry of Education in the GCC country
North America, Western Europe and Australia1. School principal’s signature and school stamp
Middle East (excluding the UAE), South and Central America, Asia, Russia and former Russian States, Eastern Europe, Africa and New Zealand1. School principal’s signature and school stamp
2. Attestation by the Ministry of Education in the country of origin.
3. Attestation by UAE Consulate or Embassy in the origin country OR by the Ministry of Foreign Affairs in the UAE.
  • If, in the interest of time, a school in Dubai chooses to admit students with some admission documents pending, the onus of completing the documentation lies with the school. Such schools must undertake this in writing (signed and stamped) and upload this on the KHDA School System together with the available documents.
  • In case a student’s residence visa and Emirates ID is pending, schools have up to one academic year to upload these documents.
  • In case a student is repeating a grade or is demoted the following should be adhered to:
    • Medical report of the student (in case a health condition requires repeating the grade)
    • International assessment/examination to confirm that academically, the student better fits a lower grade. The grade being repeated or demoted to, can only be lower by one academic year.

Admission requirements for students enrolling in Dubai private schools for the first time

CategorySituationRegistration
on KHDA
system using
RequirementsOutcomeSchool follow up with parents
Category 1All admission
requirements
are complete
KHDA System
Card reader
• Valid Emirates ID
• TC for Grade 2/Year 3 and higher
Full approval with all servicesN/A
Category 2Diplomatic
missions
KHDA System
Manual entry
• Valid Diplomatic ID
• TC for Grade 2/Year 3 and higher
Full approval with all servicesN/A
Category 3Decree holdersKHDA System
Manual entry/
KHDA System
Card reader
• Valid decree at the time of registration
• TC for Grade 2/Year 3 and higher
• Any valid identification documents
• To be registered under their official nationality (other than UAE nationality)
Full approval
with all services
• Yearly
• To check if Emirates ID is available
Category 4Children of Emirati mothersKHDA System
Manual entry/
KHDA System
Card reader
• Mother’s Emirates ID and Khulasat Al
Qaid
• Student’s birth certificate
• TC for Grade 2/Year 3 and higher
• Any valid identification documents
• Student to be registered under father’s
nationality
Full approval
with all services
N/A
Category 5Ongoing court caseKHDA System
Manual entry
• Updated and current court statement of
ongoing court case
• TC for Grade 2/Year 3 and higher
• Any valid identification document
Full approval
with all services
Yearly
Category 6Visa and Emirates ID under process (Transfer Visa
or New)
KHDA System
Manual entry
• Passport copy
• TC for Grade 2/Year 3 and higher
• Any documentation approving that the
Emirates ID /Visa is under process
Pending
approval with selected services
• Monthly follow up
• In case the school failed to
follow up, no regn in the following year in all schools
• No certificates to be issued
Category 7Government custody studentsKHDA System
Manual entry
• Official communication from a related
government entity
• TC for Grade 2/Year 3 and higher
• Any valid identification document
Full approval
with all services
Every three years
Category 8Boarding StudentKHDA System
Manual entry
• Valid passport and visa
• TC for Grade 2/Year 3 and higher
Full approval
with all services
N/A

Admission age and timelines:

  • The age of the student admitted must meet the minimum age set for the grade/year group outlined in the table below. This is in accordance with the legislation governing the enrolment of students at private schools in Dubai.
  • The age mentioned in the table should be the age of the student on August 31 for schools beginning in September.
  • The age mentioned in the table should be the age of the student on March 31 for schools beginning in April from academic year
    2022-2023.
  • Students enrolled in UAE schools will be treated based on their transfer certificate.
  • For students at or above Grade 2/Year 3 who come from outside the UAE and from a system that admits students at a younger
    age, sufficient evidence for the last Grade/ Year of enrolment (in the form of stamped transfer/school leaving certificates) must be
    provided.
  • Students entering Pre-KG/FS 1 to Grade 9/Year 10 can be up to two years older than the minimum age. For the remaining grades up to Grade 12/Year 13 – students can be up to three years older than the minimum age.
    This table explains the age/grade requirements:

Age of the students as on August 31 for schools beginning in September

For schools beginning in April, age of the students as on July 31 (from Academic Year 2021-2022 onwards),
and March 31 (from Academic Year 2022-2023 onwards)

LevelGrade/YearMinimum age
(for entry)
Maximum age
(as a cut-off for this grade)
APre-KG/FS 134
BKG 1/FS 245
CKG 2/Year 156
DGrade 1/Year 268
EGrade 2/Year 3Based on
the transfer
certificate
9
FGrade 3/Year 4Based on
the transfer
certificate
10
GGrade 4/Year 5Based on
the transfer
certificate
11
HGrade 5/Year 6Based on
the transfer
certificate
12
IGrade 6/Year 7Based on
the transfer
certificate
13
JGrade 7/Year 8Based on
the transfer
certificate
14
KGrade 8/Year 9Based on
the transfer
certificate
15
LGrade 9/Year 10Based on
the transfer
certificate
17
MGrade 10/Year 11Based on
the transfer
certificate
18
NGrade 11/Year 12Based on
the transfer
certificate
19
OGrade 12/Year 13Based on
the transfer
certificate
20

Transfering students

The table below shows the timeframe for the transfer of students for all curriculums. Registration and transfer procedures should be completed prior to the student’s enrolment in the school.

  • High school students (Grades 9-12 or equivalent) must seek UAE Ministry of Education approval when transferring to schools with a different curriculum.
  • If students (from KG 1 to Grade 1 or equivalent) transfer between schools beginning in September and schools beginning in April, then admission and placement will be according to the age-grade table only.
TransfersEnteringGrade/year groupThe deadline for schools receiving new studentsRequirements additional to regular admission documentation
Within DubaiBritish curriculum
with 13 years of study
FS1 to year 6Throughout the school yearApproval from the receiving school
Within DubaiBritish curriculum
with 13 years of study
Year 7 to 10Before the first week of the
second semester
Approval from the receiving school
Within DubaiBritish curriculum
with 13 years of study
Year 11 to 13Within 60 days of the beginning of the school yearApproval from the receiving school, while adhering to the policies of the respective educational councils
Within DubaiOther curriculums
with 12 grades of study
Pre-kg to grade 5Throughout the school yearApproval from the receiving school
Within DubaiOther curriculums
with 12 grades of study
Grade 6 to 9Before the first week of the
second semester
Approval from the receiving school
Within DubaiOther curriculums with 12 grades of studyGrade 10 to 12Within 60 days of the beginning
of the school year
Approval from the receiving school,
while adhering to the policies of the respective educational councils
From other
Emirates or outside
the UAE
All curriculumsAll age groupsThroughout the school yearApproval from the receiving school,
while adhering to the policies of the respective educational councils

Student placement based on academic needs:

The following has been tabulated to help schools place students in the appropriate year group/grade based on the child’s academic status.
These requirements are in addition to the regular admission requirements.

Academic statusDescriptionDocumentation and requirementsAction
Completed all
requirements of formal
education
Student seeking admission to an age appropriate year group/grade based on proven academic performance that enables natural progression without
pauses.
• Regular admission requirementsRegular admission process
Students of
Determination
Any student who falls into any SEND
category as defined by KHDA
irrespective of special academic
consideration.
• Internal assessment test (from the
school)
Regular admission process
Partially stopped
education
Any student who discontinued their
schooling (for any reason) for a
maximum of 2 years. This includes students who left school to seek other learning opportunities outside a regular schooling structure.
• Clarification letter from parents
• Last report card in the last attended academic year
• Leaving certificate from the last school.
The student to continue from the last grade he/she attended.
Absence of formal
education
Any student who has never received any formal or mandatory education for any reason (Grade 2 and above)• Clarification letter from parents International cognitive assessment to identify learning ability.Student to be registered 2 years lower than the age appropriate grade.
Distance LearningAny student who received formal education via a distance learning scheme before coming to Dubai’s private schools• A report/progress card issued by the
supervising entity of distance learning.
• International cognitive assessment for identify learning ability and aid
placement in appropriate grade.
• Attestation from relevant education
authority and UAE embassy.
Natural progression to the next grade based on the report card or results of the cognitive
assessment.

Student grading & promotion:

  • Schools should upload results or grades of all students from Pre-KG/FS1 to Grade 12/Year 13.
  • The deadline for uploading results or grades, and promotion of students via the KHDA School Application System, is May 30 for schools beginning in April. The deadline is July 31 for schools beginning in August/September.
  • Schools can upload students’ board exam results as soon as they are announced.
  • Schools must retain digital copies and documentation of students’ work, projects and accomplishments, together with the grades or marks awarded for such work, for up to two academic years after the student has left or graduated from the school. Schools must inform parents that these documents will be available for two years after graduation.
  • The final grades of all students should be digitally maintained permanently by the school. In the event of school closure, the final grades must be digitally submitted to KHDA for future use.

Registration and Refund Policy

General Definitions

Application fees:

Schools may charge up to AED 500 to process the application of new students. This fee includes standard
assessment fees. The application fee is not deductible from the tuition fees.

Registration deposit:

Schools may ask parents to pay a non-refundable deposit to confirm new enrolment. This deposit is
payable after the student has been offered a place and parents have accepted the offer. The registration
deposit cannot be more than 10% of the total tuition fees, and is deductible from the total tuition fees
for the academic year.

Re-registration deposit:

Schools may ask parents to pay a non-refundable re-registration deposit to guarantee a place for their
children for the following academic year. This deposit cannot be more than 5% of the total tuition fees, or
AED 500 (whichever is higher) and is deductible from the total tuition fees for the academic year.

  Registration Deposit and Admission Fees (applicable to all Dubai private schools)

As well as the conditions mentioned in the parent-school contract, the regulations for fees and deposits
for admission and registration are as follows:

Existing students:

  • The school may open re-registration anytime during the academic year
  • The re-registration deposit should not exceed 5% of the annual tuition fees or AED 500 (whichever is higher)
  • The re-registration deposit is deductible from the first term’s fees
  • The school cannot ask for payment of any additional fees or deposits other than the re- registration mentioned above
  • Schools that begin the academic year in September can only collect re-registration deposit after the end of the spring break
  • Schools that begin the academic year in April can only collect re-registration deposit after the end of the winter break

New students:

  • Schools can register new students at any time during the academic year
  • New schools must have KHDA approval prior to registering students
  • The registration deposit for new students should not exceed 10% of the annual tuition fees
  • The registration deposit is deductible from the first term’s tuition fees
  • If new students enroll at a school during the course of the academic year, the school can charge tuition fees starting from the month of enrolment. (For example, if a student enrolls in a new school in the 3″ week of October, the school can charge tuition fees from the beginning of October).
  • Schools cannot ask for payment of registration deposit until they have made a formal offer of enrolment. Prior to this, schools can only charge a maximum application fee of AED 500
  • The application fee of AED 500 is:
    • refundable if the school does not offer the student a place
    • non-refundable if the school offers the student a place but the student chooses not to take it
    • not deductible from the total tuition fees to be paid if the student is offered and accepts a place

General conditions:

  • Apart from the registration or re-registration deposits, schools cannot ask for any additional payment to guarantee student enrolment and re-enrolment
  • Schools can only collect annual tuition fees in three instalments, due at the beginning of each term. The first term’s payment should not exceed 40% of the annual tuition fees; the second payment not more than 30% of annual tuition fees; and the third term not more than 30% of annual tuition fees
  • Schools can also choose to collect annual tuition fees as 10 equal monthly instalments. The monthly repayment amount is calculated by dividing the total tuition fees by 10
  • Schools may ask for payment of registration deposit only when students have been offered a place
  • The school cannot collect registration/re-registration fees in cases where students leave the school before the start of the next academic year, if these fees were not collected at the time of registration/re-registration. (For example, if a student has not paid the re-registration deposit for the following year by the re-registration deadline, and that student withdraws from the school before the start of the following academic year, the school cannot ask the student to pay the re-registration deposit)

Tuition fees Refund:

In the cases of both existing and new students, the registration/re-registration deposit will not be
refunded unless there are extenuating circumstances. These circumstances include, but are not limited to,
evidence of family/ student relocation to another country/ emirate or any other unforeseen circumstances.
Such cases may be submitted to KHDA for review.

In the case of refund, the school fees will be calculated as follows:

  • Tuition fees paid prior to the beginning of the academic year are refundable and only the
    registration/ re-registration fees will be deducted
  • If the student was enrolled in the school for two weeks or less, a month’s fees will be deducted;
  • If the student was enrolled in the school for a period ranging between two weeks and one month,
    two months’ fees will be deducted
  • If the student was enrolled in the school for more than a month, the full term’s fees will be
    deducted

General conditions:

  • The above refund policy is applicable per term depending on the date of the withdrawal request
  • The refund will be calculated from the start of the term and the date of the official request by the parent stating the intent of withdrawal and not from the date when the student was absent. Being on the school registrar counts as days in school
  • Registration or Re-registration deposits are refundable in cases where a school’s quality rating has dropped and students wish to move to a school with a better rating, as stated in the Dubai Schools Inspection Bureau report.
  • Book fees are refundable if the student decides to leave the school prior to the beginning of the academic year
  • Any provisions in any other policies or approvals will be repealed in the event that they contradict this policy.

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